FAQ

FREQUENTLY ASKED QUESTIONS

  1. Are reservations required?

    Yes and No. Reservations are required for our Tea Services. Reservations are not required (but are strongly recommended) for our Daily Brunch Menu. We highly recommend making reservations at 763.422.4160 for the best chance to receive your preferred date & time.

  2. Does Tea Service include food?

    Yes! Our Tea Services all include food and tea. Queen of Hearts Tea Service includes scones, savories, desserts and unlimited tea. Cheshire Tea Service includes scones and desserts with unlimited tea. You may also add an optional soup course to either Tea Service.

  3. What is the difference between 'Tea Service' and 'Brunch'?

    Tea Service is a pre-set menu at a fixed price. To learn more about our Tea Services, please click here.

    Our Daily Brunch is an "a la carte" menu (not a buffet) with a combination of breakfast and lunch options. To view the current Brunch menu, please click here.

  4. Are children welcome at The Mad Hatter?

    Yes, we welcome guests of all ages! To view our Children's Tea Service, please click here.

    We ask that all guests remain respectful of The Mad Hatter property and other guests around them (children and adults alike!). Keep in mind that dining with us takes an average of 90 minutes; please use your personal judgement to determine whether this would be comfortable for your child.

  5. Is The Mad Hatter handicap accessible?

    Yes, we are a handicap accessible facility. There are two handicap spaces near the top of the circle driveway in front of the garage doors, as well as a drop–off point with a sidewalk leading to the main entrance for those who cannot use the stairs. Please note that the drop–off area is a temporary parking space and is not suitable for long–term parking.

  6. Is there a dress code?

    No, we do not enforce a dress code. That being said, most guests are visiting us for special events and celebrations and tend to "dress up" a bit. Come as fancy as you please!

  7. Are outside food or beverages allowed inside The Mad Hatter?

    No, we cannot allow any outside food or beverage inside our establishment. For the safety of our guests, we must ensure that all food and beverage served and consumed at The Mad Hatter is prepared by us. {Please note that we are also a small family business, and we keep the doors open by serving you our food and beverages!} We appreciate your understanding.

  8. Does The Mad Hatter accommodate dietary restrictions?

    If you are joining us for Tea Service: We are able to accommodate gluten-free, vegetarian and nut-free diets. We are unable to accommodate dairy-free or vegan diets. Please be sure to notify us of any dietary restrictions at the time of reservation.

    If you are joining us for Brunch: Our menu items contain descriptions with most ingredients listed. In most cases, items can be modified to suit your dietary needs. Your server can communicate with our kitchen staff to help you make modifications to menu items if possible. Click here to view the current Brunch menu.

    Please note that we do not have separate facilities for the preparation of these items; although we keep all surfaces and utensils clean, cross-contaminations is always possible. Please consider the severity of your sensitivity to determine whether this is suitable for you.

  9. What is The Mad Hatter's policy regarding professional photography?

    We are so flattered by the number of photographers bringing clients to The Mad Hatter property for photo sessions! If you would like to shoot on The Mad Hatter's property, please give us a call at 763.422.4160 to let us know when you would like to be here (we sometimes host private events at which time we cannot accommodate private photography sessions). If the time & date does work, fees are as follows: $25 for single/portrait shoots, $45 for family shoots, $75 for wedding related shoots. If your shoot is during open business hours, please bring a check with you (drop off payment & check in at the Host desk inside the front door). If your shoot is taking place when we are closed, please mail your check at least 1 week in advance. We strive to keep our grounds and building looking beautiful which is a big investment and ongoing project, so we truly appreciate your help and understanding. Please note that The Mad Hatter is not liable for any injuries, lost/damaged/stolen property or other calamities during your photography session. 

  10. Does The Mad Hatter have an online store?

    We do! Click here to view our online store.